About Mobile Bidding



Mobile bidding allows you to place bids directly from your smartphone or mobile device during the full duration of the auction period. If you need help, we will have volunteers on-site at the event throughout the night. If you don't have a smartphone at the event, we'll have volunteers with tablets at the ready. Also note that you don't have to be in California or physically present at the auction to bid. Our silent auction opens for a preview period, a few days prior to the night of our event on September 19. Once our bidding goes live, you will receive text notification. Once you register, you will be able to conveniently bid for items right from your phone using a unique personal link associated with your bidding profile. 

How it works:
- Register online.
- Browse the auction items and choose your items. 
- Place your bid. You have the option of setting a maximum bid.
- Wait for notification on your smartphone. If you have been outbid, adjust your bid(s) to win or forfeit an item.

Registering online 
Registering online is advised. Click "Sign In" on the top right of the Cirque de la Vie Auction event page and click on "Register Now." Enter your name, contact information and payment method.  Registering online ensures speedy check-in and check-out on the night of the event. Your credit card will not be charged until you complete a purchase or win an item. Your information is securely encrypted, and all data is erased after the event.

Here is how the mobile bidding interface will look on your device:



FAQ

Why the new site and process?
To make the bidding process faster for you, Kids & Art Foundation has partnered with 501 Auctions to bring our guests a more user-friendly experience. All silent auction bids at this year's event will be captured electronically, which allows you to keep track of bids through your phone. 

Why do I need to register?
Registering early saves you time the night of the auction. Our silent auction opens September 12, for a preview bidding period, a week prior to the night of our event on September 19. We will send a reminder announcement. Once you register, you will be able to conveniently bid for items right from your phone. 

Should my guest and I register separately?
We recommend it. That way you both can get in on the bidding fun!

Can I register the night of the event?
Absolutely! It will only take our check-in staff a few minutes to help you register. 

How will I use my phone to bid?
Once you check in at the event, you will receive a text message guiding you to the items available for bid. Bids can then be placed right on your phone. If you are outbid, you will receive a text alert and guidance on how to bid again, if you are interested in a particular item. 

I don't have a smartphone. How will I bid on auction items at the auction?
At the event, there will be several volunteers available to help you place your bids. Keep your eye out for volunteers walking around with mobile devices. 

What if my phone battery loses power?
We will have a charging station available to keep your devices charged.

Can I still use cash or check the night of the auction?
Yes! You may use your smartphone, cash or check to purchase items. 

I paid for my sponsorship using a company card. Must my night-of purchases use that same form of payment?
501 Auctions has made it very easy for our guests to change their payment method at any time. You can do so before the event or when you arrive at check-in.

Is my donation secure?
Absolutely. Our partners for this event make the security and confidentiality of your information their highest priority. They use SSL technology to protect your information and provide a safe and secure environment for online donations. We will not sell, trade or share your personal information with anyone else, nor send donor mailings on behalf of other organizations..
 
What shows up on my statement?
The donation you are making today will show up on your credit card statement as Kids & Art Foundation. We have partnered with a processing service, Stripe, to collect our online donations. Please visit https://stripe.com/help/security to learn more about this donation processing system.
 
Is my donation tax deductible?
A portion of your ticket purchase may be tax deductible. To claim a donation as a deduction on your U.S. taxes, please keep your email receipt as your official record. You will receive an acknowledgement letter from Kids & Art that will clearly indicate the tax deduction. As always, make sure you consult a qualified tax professional to determine whether, or to what extent, a particular contribution may be deductible.

Do I get a receipt?
A donation receipt will be sent to you at the email address you provide on this site. You will need to keep a copy of your receipt for tax purposes.

If my items have to be mailed to me, who pays for shipping?
The cost of mailing certificates and other small items will be on us. If you bid on larger items we will add on the cost of shipping as an additional charge. Because we are open to bidders who may not attend the auction itself, we will also make pick-up of certain items available by arrangement. We can discuss the particulars with you when you win a bid and are not present at our event. 
 
Payment can also be made via check made payable to:
Kids & Art Foundation 1443 Howard Avenue, Suite 218 Burlingame, CA 94010. You may also contact Purvi Shah at art@kidsandart.org or (650) 877-2750.